Shopping terms

Product information

Review the product name, description, fabric, colour, selected size and quantity before adding an item to your bag. Product images help describe an item, but screen settings and lighting can affect colour. A size shown for one style is not a universal measurement for every style.

Prices & promotions

Prices are displayed in US dollars (USD). The current collection promotion is 90% off the original price shown: the selling price is 10% of that original amount. The price in your bag and checkout already includes this reduction; the discount is not applied a second time.

Review the displayed item prices, quantities and total before continuing. If something appears incorrect, return to your bag and resolve the issue before submitting an order.

Ordering & payment

You are responsible for entering accurate contact, billing and delivery details. Adding an item to your bag does not by itself complete an order. Follow the checkout instructions and retain any order confirmation provided. Avoid repeated submissions if you are unsure whether a previous attempt has completed.

Card details are entered on the payment page reached from checkout. Never provide a card security code in an order note or customer-service message.

Shipping, returns & exchanges

Worldwide shipping is free with no minimum order. Delivery conditions, address guidance and timing information appear on the shipping page. Follow the return and exchange guidance before sending an item back.

Using this website

Use the website for normal browsing and shopping. Do not submit misleading details, interfere with another customer’s use of the site, or attempt unauthorised access to accounts or systems. Keep your own devices and access details secure.

Complaints & order assistance

Inspect your items after delivery and report any problem to customer care in writing, with the order reference and a clear description. Include photographs when they help explain a defect. Complaints receive a response within 14 days; if more time is needed, you will be advised of the expected response time.

Questions & updates

Review the current product and policy pages when ordering, as collection details and information may change. For a question about an existing order, keep the order reference and the information supplied at the time of purchase. Contact & help.